To Check Your Account:

1. Go to the Ottawa Library catalog.

2. Select the User Services button.

3. Click on User Status Inquiry. You will be prompted for your User ID, (the 14 digit barcode number on your library card) & your 4 digit PIN number. If you aren’t sure what your PIN is, come to the library and we will be glad to look it up for you. This information can’t be given over the phone.

4. Then click on the Display User Information button.

5. You will be taken to a screen where you can see what you have checked out and when it is due, what holds have been placed, whether you have any bills, or any messages from the Library.


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